Frequently Asked Questions

What makes A Brilliant Nanny different from other agencies?

We have over 20 years of combined experience working as caregivers. We know firsthand what makes an ideal relationship between a family and a nanny. We take a very personal and hands-on approach so that both the family and the nanny find a situation that works well for them and that will last for years!

Where do you find your nannies?

Just like our clients, we feel the best nannies come to us as referrals from someone we trust. We get referrals from within our nanny network all the time. We also have a large network of friends and colleagues who are students, teachers, social workers, and part-time career women. We also recruit through local schools, on local Internet job posting sites, and our monthly nanny mixer.

What kind of experience do your nannies have?

We only hire nannies with a minimum of two years of childcare experience. However most of them have worked with children or as a caregiver on a part-time or full-time basis throughout their lives. We look for candidates with the energy and charisma this job requires.

How long will it take to find a brilliant nanny?

We pride ourselves on being very selective in the hiring process and only hire the best. Finding a permanent nanny can take between two weeks and two months depending on how many candidates you interview and the availability of the type of nanny you require at the time of your registration.

What if the nanny we hire does not work out?

We want both the family and the nanny to be completely satisfied with the position. We work hard to create an ideal match but we understand that changes can occur. The best way to ensure a lasting relationship is to sign an employment agreement and have your nanny sign it as well. It is so important that we will help you find a replacement nanny free of charge if you request a change within 3 months of the hiring date if you have a signed agreement with your current nanny.

How long will a nanny stay with my family?

Most permanent nanny placements last at least one year. However, it is not uncommon for a nanny to stay with a family for two to four years or longer!